our 30 Day Warranty guarantees Your Satisfaction
Our Warranty
Replay Renewed Electronics tests items for sale and stands by the quality of each item. If there’s an issue with a tested piece of equipment we ask you to bring the device back to our store within 30 days.
A member of our staff checks the device to ensure the return is not caused by user error. If it is determined that the device is malfunctioning, our staff will approve the return/exchange. All exchanges or returns must be done within our a 30-day policy.
User error, damages outside of our control, user dissatisfaction, or buyer’s remorse are not covered by the return policy.
Special Exceptions
Motherboards
Motherboards are sold AS-IS. Due to the extremely delicate nature of motherboards, we are unable to offer returns. Our motherboards are tested and fully functional, however, mishandling after the sale can cause them to malfunction. All sales are final.
Servers
Servers are sold mostly AS-IS, however they are returnable in “Dead on Arrival” condition. We test our servers to ensure the following:
- Boot to bios
- No presence of Bios-Lock or Managed Systems
- Detection of installed hardware
- Bios reset
Should a server fail one of these checks, we will accept the server within 30 days of sale as a return in “Dead on Arrival” condition.
Special Exception
Warehouse Purchases
In select situations, you may purchase items directly from the warehouse. In these instances, the items will be marked on the receipt with “Warehouse Item” and are NOT eligible for return under any condition. All sales are final. If you have any questions, contact us. We want to assist you in whatever way possible.
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About Us
Replay Renewed Electronics is partnered with Yellowstone E-Waste Solutions, they provide the majority of our refurbished electronics. Items are dropped off at Yellowstone
E-Waste before our detailed inspection and repair process takes place.
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